Privacy Policy

This privacy policy sets out how the Wigan Parent Carer Forum (referred to as “we”, “us” or “our”) uses and protects any information that you (the individual) give us when you use this website ( and what we do to comply with relevant data protection laws.

By using or accessing this website, you are consenting to the use of your personal data as outlined in this privacy policy.

We are committed to ensuring that your privacy is protected.  If you are asked to provide information when using this website, it will only be used in the ways described by this privacy policy.

We may occasionally change this policy by updating this page.  You should check this page from time to time to ensure that you are happy with any changes.  This policy is effective from 18th January 2018.

What we collect

We gather and use certain information about individuals in order to provide services and to enable certain functions on this website.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.

We may collect the following information:

  • name
  • contact information including email address
  • information about your dependent children or young people and the nature of any disability or additional need that they may have (not required for general website usage or for the online community)
  • demographic information such as gender and ethnicity
  • anonymised website usage data
  • other information relevant to your experience of this website.


How we use this data

We require this data:

  • for our own internal records
  • to improve the services we provide
  • to contact you in response to a specific enquiry
  • to customise the website for you
  • to provide registration and login facilities for the online community
  • to grow and maintain our membership with the aim of improving services for disabled children and young people and their families.

What we WILL NOT do with the information we gather

We will never sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

With your consent, the data you provide us when you become a member of the Wigan Parent Carer Forum may be shared with local authority and health services covering the borough of Wigan, which would help to plan future services for children and young people with disabilities and their families.


We are committed to ensuring that your information is secure.  To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and organisational procedures to safeguard and secure the information we collect through your interaction with this website.

How we use cookies

A cookie is a small file placed on your in the storage on your device (e.g. a computer hard drive).  It enables our website to identify your computer as you view different pages on our website.

Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you.  They also enable us to see information like how many people use the website and what pages they tend to visit.

We may use cookies to:

  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions. This type of data is anonymised and stored in such a way as to prevent you being identified by that information.
  • Identify whether you are singed in to our website. A cookie allows us to check whether you are signed into the website.
  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
  • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  Please note however, that this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites.

Please note that we have no control of websites outside the domain.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should always exercise caution when submitting data and look at the privacy policy applicable to the website in question.

Controlling your personal information

You may request details of personal information which we hold about you under the General Data Protection Regulation.  If you would like a copy of the information held about you please write by email to:

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address.  We will promptly correct any information found to be incorrect.

If you no longer wish for us to hold information on you, then you have the option at any time of deleting your online community account on the website from the “account” page.  Upon deleting your user account, this will automatically delete any information that we hold on you in relationship to the “online community.”  To request that you be removed from our membership, please email your request to